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aquagirl · 03-10-2012, 05:33 PM

Thanks for your help. Kobo support was useless luckily I called the store I purchased it at and they do over the counter exchange on e-readers that don't work (for 1 year). So I got a new one.

Which is now not working.

I've only loaded kobo e-pubs and library books (via digital editions). This one was working fine. I was in the middle of a book and then it didn't respond to a page turn. So I put it in sleep mode and tried to turn it on again. It's unresponsive. Doesn't realize it's plugged into the computer. I tried the reset in the back and the screen flashes back but it doesn't turn on.

Am I doing something wrong? I consider myself fairly tech savvy. I've purchased several kobo e-pubs. Are there any other devices that these would be compatible with if I were to go with a different type of device?

Thanks.

03-10-2012, 05:33 PM	#4
aquagirl Junior Member Posts: 2 Karma: 10 Join Date: Mar 2012 Device: Kobo touch	Problems continue... Thanks for your help. Kobo support was useless luckily I called the store I purchased it at and they do over the counter exchange on e-readers that don't work (for 1 year). So I got a new one. Which is now not working. I've only loaded kobo e-pubs and library books (via digital editions). This one was working fine. I was in the middle of a book and then it didn't respond to a page turn. So I put it in sleep mode and tried to turn it on again. It's unresponsive. Doesn't realize it's plugged into the computer. I tried the reset in the back and the screen flashes back but it doesn't turn on. Am I doing something wrong? I consider myself fairly tech savvy. I've purchased several kobo e-pubs. Are there any other devices that these would be compatible with if I were to go with a different type of device? Thanks.