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Old 03-09-2012, 10:15 PM   #80
JSWolf
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Location: Roslindale, Massachusetts
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Quote:
Originally Posted by Elfwreck View Post
They can compete with
1) Personalized customer service
2) Loyalty discounts
3) Better UI--good search, better info about the books
4) Additional activities on the site that draw in users. (If tor.com had a bookstore, it'd be solidly competing with B&N for its titles.)
5) Selection: carrying content not available at Amazon or B&N. (For example, some foreign language books, or some types of erotica, or better-formatted works.)
That sounds like Fictionwise before the agency publishers caused all that to change.
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