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The browser / Wifi on the Story HD is certainly not the fastest, but it's sufficient for books and firmware updates... I have no issues there, although my wifi router is just the next room over, so signal strength should be as good as it gets. My wifi is encrypted, I haven't tested if unencrypted wifi would go any faster.
I only have two books in my Google account (not sure where they come from - I guess they are freebies?) and they download fine for me.
Are you running the latest firmware?
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