Thread: U.S. Justice Dept. to Sue Publishers, Apple, for Price Collusion?
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Old 03-09-2012, 08:08 AM   #51
vaughnmr
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Join Date: Nov 2009
Location: Texas
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Quote:
Originally Posted by stonetools View Post
I've yet to see anyone doubt that Amazon would not achieve complete dominance in the ebook market without agency pricing, which would be an unacceptable outcome for the DOJ.
The industry pundits do overlook one simple thing: customer service, and Amazon has nailed it. Offer a great shopping experience and prices, and customers will flock to the retailer. Want to stop Amazon dominance? Offer reasonable prices (I've seen bestsellers at $19 lately under the agency pricing) and a shopping experience customers enjoy.
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