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Old 03-03-2012, 06:55 PM   #6
ivanjt
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Posts: 858
Karma: 1027478
Join Date: Aug 2010
Location: South of France
Device: kindle dx; eDGe
Quote:
Originally Posted by ss_y203 View Post
i can not because it is not complete the dots ??? freezing
The booting dots have NOTHING to do with the update, they happen after the update program runs and the system reboots.

First check that your PE is fully charged, an almost discharged battery can give the symptoms you are seeing. Try running your PE directly from the mains via the charger - make sure it is plugged into the charging socket and NOT the headphone socket. If it completes booting then leave it on charge until the battery indicator shows full charge.

If, on the other hand, a flat battery is not the cause of the problem then you should apply the golden update.

After you have tried the golden update - read carefully about what to do - and you still have the same problem then you might have to resort to some rather drastic action but we hope it does not come to that.
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