Quote:
Originally Posted by binzer
I haven't got a response from Bookeen regarding my broken screen yet, but I'm assuming I'll be sending my Cybook to France. I live in Canada, and I'm wondering if anyone in North America has had to return their Cybook before (and knows how long approximately it takes to get it back). [snip]  |
I also had a broken screen, and have just received my replacement reader.
Very quick service from Bookeen.
I emailed them asking for a RMA number, and received a reply in about 6 hours.
I returned the broken reader by courier, it reached them on a Friday, they send me a url for the payment site, and they dispatched a replacement on Monday.
Martin.