Quote:
Originally Posted by robko
So, how is holding one physical button down and flipping another not a "hardware reset"? Doing that does a complete reset back to the original firmware flashed onto the ROM (i.e. it does a factory reset). If that's not working for you, I'm not sure what any other type of reset would do any more. Sounds like something was more broken than just needing to get the device back to its original settings. Or am I missing something?
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A return to firmware defaults, a "Factory Reset" in Kobo terminology, is the final "go to hell" option when nothing else works. As such it should be a hardware function, not software, and it should be the simplest possible hardware function - a one button push, not a function which requires a device which is already locked up to recognize that you are pressing/moving two buttons at once. The "Home button+paperclip button" option didn't work in my case, and the software option was obviously unavailable. Proper design makes the final, can't do anything else, take it back to bare metal option as simple as possible for precisely that reason. Protect it by making it impossible to activate accidentally, but make it a one button, simple as possible, complete reset. Anything else is just bad design. Also I still don't understand why trying to read an html document should lock it up so badly it had to be returned to the store - my version of the "Factory Reset".