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Old 02-28-2012, 08:35 PM   #12
renee0986
Enthusiast
renee0986 began at the beginning.
 
Posts: 41
Karma: 10
Join Date: Jan 2012
Device: Kobo Vox
Just got an email back from Tier 2 support at Kobo...

Quote:
We are sorry to hear that you are having problems with your new Kobo Vox. Please check you have the most recent update. To do this, please follow these steps:
Tap the HOME button
Tap the MENU button
Tap Settings
Select ABOUT KOBO EREADER
Select SYSTEM UPDATE

Please open the LIBRARY, tap the MENU button, select ACCOUNT and log out of Facebook. Then log back in and let us know how you get on.
I checked and there were no new updates for my Vox. However, following the second suggestion and just simply logging out of Facebook from the Kobo app worked. I'm not sure why this would work and completely clearing all account data the first time around wouldn't. But for those of you who are having the same trouble posting to Facebook it may be best to start with this solution before resorting to deleting all account data and in turn losing your books.

I have also done the same on my Andriod phone in my Kobo app and it has solved the problem there as well.
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