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Shashie · 02-27-2012, 08:47 PM

My pocket edge will not boot up - I end up with only 3 dots on the tablet side and the reader side just says "initializing." I have tried reseting it, turning it on while holding down the rotate and menu buttons and putting it in the freezer. This is about as technical as I get. I tried to understand the instructions for updating to Ermine as a fix (I have Dingo now) but I really don't understand what to do. I went to the link in the forums and found the files, however, the instructions mention that one should format the USB to FAT (not FAT32) and be sure to uncheck quick format. Where do I do this? Also - there are several files - which one do I rename "update"? Where do I uncheck the "hide the file extensions button"?

As for the rest of the instructions, the only way I can turn off my pocket edge is by reseting it.

I am not very technical but with so support form Entourage, I don't know what to do. I have so many important things on my edge. Please...I need some help. Thanks!

02-27-2012, 08:47 PM	#1
Shashie Junior Member Posts: 5 Karma: 10 Join Date: Feb 2012 Device: Pocket Edge	My Pocket Edge will not boot up My pocket edge will not boot up - I end up with only 3 dots on the tablet side and the reader side just says "initializing." I have tried reseting it, turning it on while holding down the rotate and menu buttons and putting it in the freezer. This is about as technical as I get. I tried to understand the instructions for updating to Ermine as a fix (I have Dingo now) but I really don't understand what to do. I went to the link in the forums and found the files, however, the instructions mention that one should format the USB to FAT (not FAT32) and be sure to uncheck quick format. Where do I do this? Also - there are several files - which one do I rename "update"? Where do I uncheck the "hide the file extensions button"? As for the rest of the instructions, the only way I can turn off my pocket edge is by reseting it. I am not very technical but with so support form Entourage, I don't know what to do. I have so many important things on my edge. Please...I need some help. Thanks!