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The publisher is only responsible for the content he delivers.
If after a personal conversion (or the free conversion Amazon offers) errors occurs, it's not the publisher's fault.
Among the many things that are happening these days, is calibre, a great program to convert books, but it's auto feat is about the same as amazon.
Namely automatic conversion still prone to errors.
I always find it best to convert books to html0, manually edit the html for errors, before reconverting. This would reduce errors considerably, and allows you to manually edit the conversions.
Amazon converts for free, they don't charge for it, so they won't be held responsible.
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