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Old 02-27-2012, 11:24 AM   #3
Daithi
Publishers are evil!
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A little update from reading the comments on this article. It may be that Amazon is using some type of bot system to check the price of other retailers. So if another retailer drops the price of an author's book without his permission then Amazon will also drop the price of the author's book, and there is little the author can do about it.

One of the problems small authors have with Amazon is the lack of an actual person to speak with when an issue arises. I even noticed that if has become much harder for Amazon customers to find a phone number in which to contact a customer support representative. Although, the email only customer support seems to be becoming prevalent throughout the online retail sector.
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