Quote:
Originally Posted by ApK
I see nothing inherently wrong with that. ...
What's the alternative to buying and returning? Surely you don't recommend using the overhead and customer services resources of brick and mortar store to do your comparison shopping, when you plan to buy online at Amazon? That would be just as big an abuse of the B&M store.
|
I see a lot wrong with that way of thinking. We have a culture where many people are either too lazy and/or too stupid to make informed buying decisions. The cost of returns and restocking items for a mail order business are substantially more than for a brick and mortar business. People impulse buy items they have no knowledge about and then return them when they realize they don't understand how to use them or when they suffer buyers remorse.
In a brick and mortar store, that display unit is going to be sitting there whether or not someone goes in and uses it to comparison shop for items they plan to buy online. So, no, it isn't just as big of an abuse.