Thread: Touch Returned my Kobo Touch
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Old 02-27-2012, 03:38 AM   #11
Xennex1170
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Posts: 355
Karma: 289856
Join Date: Oct 2011
Location: Honolulu, Hawaii
Device: Kobo Touch
Quote:
Originally Posted by plib View Post
My computer case is an Antec P180, still one of the better cases around, and has a reset button on the front. My Palm has a reset button. My router has a reset button. all are data processing devices. All go back to firmware defaults or reboot/reinstall when the reset is used. Which means if all else fails I can reset to factory defaults or reinstall Windows if necessary.

When both of my Kobos failed the reset button didn't bring the installed configuration back and the power/home combo didn't work - after multiple tries on both for up to 30 seconds. Which meant that my only option was to return for a replacement. Luckily that happened within 15 days of Christmas so I got a replacement with no bother. What happens when it's out of warranty? Even in warranty it will cost shipping which is a sizeable percentage of the total purchase cost.

Most of my stuff is stored in Calibre, anything that's not can easily be redownloaded. I don't care about reading life, and bookmarks can easily be recreated if needed. Usually they're not that vital anyway.

A hardware reset which doesn't bring back a hardware stored default is broken.
I have a Palm TX and the pinhole reset DOES NOT reset to factory default and clear everything. It simply reboots the system. There is another method used to do what you describe as a factory defaults reset.

The PC would also only reboot the system. The router I can understand would reset to factory default. The difference between the 3 is that the router has no software that is user installed so it is 'safe' to reset to factory defaults. The PC and the Palm on the other hand would be a HUGE hassle to have to reinstall everything to get it back to how you had it. The reset is not 'broken' it just is erroring on the 'safe' side.
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