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I believe that it is appropriate to draw a simile in order to bring the issue into context, as I see it.
Were I to purchase a tablet, and add 32GB memory to its 4GB memory so that I could store my huge music collection or, being a photographer, add tens of thousands of my huge library of photographs only to find that I was unable to listen to my music or view (and show to others) my photographs then I would take the view that the tablet was unfit for purpose.
You may feel that I should restrict myself to one or two tunes; one or two photos and maybe a couple of books. Why on earth should I wish to impose such a ridiculous limitation on myself.
Amazon has stated that were I able to remove Kindle Reader 3.1 from my device (which appears to be impossible unless done by Viewsonic) and install 3.3 or above that this arbitrary limitation would be removed and I could, as I choose so to do, view all of my books. It is worth remembering that my Kindle is the 3G version so it's memory limitation is less of a limitation because I have 3G on that but not on the Viewsonic. I certainly don't always have Wi-Fi.
In fact and in law the problem is owned by the vendor so in raising this I am doing them a favour because they should be running around to provide the tablet that they described to me.
In summary, a device which includes the software that you want (main selling point) but doesn't permit you to use that software as you would choose and on the basis that it was sold is not fit for purpose. It is a matter for the vendor to resolve; for them to consult with the manufacturer; for them to accept back the goods as unfit for purpose or to provide a solution quickly. Such a solution would not require me to convert all my Kindle books into some other format.
BTW the screen is brilliant from which to read in all lighting conditions. You can set the display automatically to adjust to current lighting conditions, thus greatly reducing eye strain. Not a feature of the Kindle itself - try reading in an otherwise dark place!
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