Thread: Touch Returned my Kobo Touch
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Old 02-25-2012, 05:50 PM   #7
jusmee
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Posts: 1,047
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Join Date: Oct 2009
Device: Libre 2
Quote:
Originally Posted by plib View Post
I've had problems with the KT freezing. Twice. Returned it both times and, so far, it hasn't happened again - but I haven't added any books in a while, I'm still working through the original installs.

One of the things I consider really silly about the KT is that the hard reset button, the pinhole on the back, is designed to bring back the Home screen whereas if you want to do a complete reset you either have to do it through a software "Factory Reset" or some have said a combo press of the Home button and power switch work.

When my two froze the pinhole reset didn't work, neither did the combo press and the software reset was obviously unavailable.

It seems really stupid to me that a physical hardware reset button, the pinhole, doesn't take it back to a "Factory Reset" state. Every other device I own if I do a hardware reset it does the equivalent of a reset to defaults. The current Kobo method seems seriously flawed to me and I'm wondering what their position is going to be if/when it freezes irretrievably once the warranty period is up. I was told that lockups are mainly due to content conflicts, which makes the factory reset option for a hard reset even more appropriate.
"content conflicts" ? Is that a new name for bugs ?

You wouldn't want a factory reset really. If the machine locks up, it often is just a one time glitch and a restart will get it going again. You wouldn't want to lose everything and go back to an earlier firmware every time you needed to push the reset button on the back.
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