Tend to agree with the sentiment moving away from the OP. Amazon have been nothing short of fabulous in my experience:
- giving me three lighted covers when I had three unlighted ones which occasionally crashed some of the Kindles
- offering me a £50 Kindle keyboard when my fifty-six week device developed a nasty rattle with something which could jam in the rocker switch and keep turning pages
- calling back ten minutes later to say on reflection that should never happen, and giving me a brand new Kindle to replace the same fifty-six week old device
- handling some great returns when their system was down and I had to get postage labels organised for some large Amazon fulfilled articles
- turning a blind eye to the fact my Kindle Touch lives in the UK
- always reponding immediately to that "call me now" button
1984 was badness. They apologised and haven't done anything similar since.
I am not worried.
amjb
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