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Old 02-24-2012, 01:31 PM   #291
amjbrown
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Posts: 322
Karma: 1231044
Join Date: Feb 2009
Location: London, UK
Device: Kindle Oasis 3, Kindle app on the iPhone
Tend to agree with the sentiment moving away from the OP. Amazon have been nothing short of fabulous in my experience:

- giving me three lighted covers when I had three unlighted ones which occasionally crashed some of the Kindles

- offering me a £50 Kindle keyboard when my fifty-six week device developed a nasty rattle with something which could jam in the rocker switch and keep turning pages

- calling back ten minutes later to say on reflection that should never happen, and giving me a brand new Kindle to replace the same fifty-six week old device

- handling some great returns when their system was down and I had to get postage labels organised for some large Amazon fulfilled articles

- turning a blind eye to the fact my Kindle Touch lives in the UK

- always reponding immediately to that "call me now" button


1984 was badness. They apologised and haven't done anything similar since.

I am not worried.

amjb
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