Quote:
Originally Posted by anamardoll
Since Amazon does not update users' versions automatically, I've had to send them three emails asking them to please update the version of my book on my account with the latest version. They're STILL trying to figure out how to do that.
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IIRC there's a checkbox for the author to check when uploading a new version so customers get the email Amazon sends out about updating the existing copy. At least that's what someone told me.
Make sure, as an author, when trying to get the newer version you're emailing
kdp-support@amazon.com and not regular Kindle support.