Quote:
Originally Posted by thepossum
3- The Kobo website for subscriptions clearly states "Store credit lets you purchase eBooks, as well as electronic subscriptions to your favourite newspapers and magazines here in the Kobo Store." I have $61.01 credit, and my subscription only costs $18.08, but they charged my credit card instead of using my Kobo credit.
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Apparently you cannot use the Kobo Store credit for subscriptions, only for books. Awwww. They're going to be updating the website to reflect that information.
All in all, nearly every major complaint for newspaper subscriptions has been resolved now. I'm still waiting to find out when exactly my subscription is going to be renewed. As I noted above, they were crediting my (and everybody else's) accounts for 5 days to cover the most recent error, but neglected to also include other previously missing issues, and I expect nothing for my own most recent two missing issues. (In all, I missed 11 issues total, and they've told me they're crediting me for 5). It's almost like they're trying to make it more difficult than it's worth to get a refund, lol. Ah well, I'm pretty sure they're not doing it maliciously.