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Old 02-24-2012, 05:46 AM   #36
HarryT
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Posts: 85,557
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
Quote:
Originally Posted by paperwastage View Post
my kindle has a small spot (~4mmx5mm) of "broken" eink (i.e. its a black/gray blob that doesn't change when I refresh the page)

visual/tactile inspection, don't seem to be broken on the surface ( its like 1cm from the bottom of the screen)...

though I am careless with the device, dropped it a few times, cracks on the side and scratches on the back....

tl;dr, screen can still crack internally
What you have is a broken "capsule" on the screen. That's a totally different issue from the usual fractured substrate. Your problem is a screen fault, and is covered by warranty.
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