Quote:
Originally Posted by HarryT
Which is why, when I buy a book from Amazon, the first thing I do is import it into Calibre, strip the DRM, and back it up safely. I never assume that if I buy a book today, I'll be able to re-download it tomorrow.
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Exactly what I was thinking. I use Kindle for PC, and so far have only downloaded free books, but every few days I go in, grab new content, copy to elsewhere on my computer, and run it through Caliber to make epubs to put on my Jetbook Lite. I'll do the same if I ever actually buy a book from them (have to find something I really want first).
As for the main problem, perhaps check with the Better Business Bureau in the city where Amazon HQ is located. Complete honesty will be helpful, but perhaps the main thing is to regain access to purchased material (so you can save it elsewhere).