MobileRead Forums - View Single Post - I'm scared, frustrated, don't know who to go to anymore

jrw93 · 02-23-2012, 10:42 AM

**IMPORTANT UPDATE**

After e-mailing Amazon.com multiple times, a account specialist finally allowed me to access ONLY my Kindle content (thank GOD).

The specialist opened up only a portion of my account under:

www.amazon.com/manageyourkindle

Everything else is still locked out to me. This includes MP3, Movies, and Amazon Apps. This also includes previous orders as well as my seller account. I also am not able to place orders or contact Amazon/Kindle customer support using the "sign in" button.

I am currently downloading and backing up all my kindle content and removing DRM/storing via Calibre. I won't make the same silly mistake again.

I'm going to try and see if I can get my other digital content back, but it was already mentioned that those will not be re accessible.

For all who are questioning my story -- Please make sure you are reading every post before commenting. You will notice I made new posts that should clear up any misunderstanding.

Thanks for everyone's help, at least I got some of my products back and if it wasn't for MobileRead's community, I probably would have given up already.

02-23-2012, 10:42 AM	#234
jrw93 Enthusiast Posts: 43 Karma: 666 Join Date: Feb 2012 Device: Kindle, Nook Touch	IMPORTANT UPDATE After e-mailing Amazon.com multiple times, a account specialist finally allowed me to access ONLY my Kindle content (thank GOD). The specialist opened up only a portion of my account under: www.amazon.com/manageyourkindle Everything else is still locked out to me. This includes MP3, Movies, and Amazon Apps. This also includes previous orders as well as my seller account. I also am not able to place orders or contact Amazon/Kindle customer support using the "sign in" button. I am currently downloading and backing up all my kindle content and removing DRM/storing via Calibre. I won't make the same silly mistake again. I'm going to try and see if I can get my other digital content back, but it was already mentioned that those will not be re accessible. For all who are questioning my story -- Please make sure you are reading every post before commenting. You will notice I made new posts that should clear up any misunderstanding. Thanks for everyone's help, at least I got some of my products back and if it wasn't for MobileRead's community, I probably would have given up already.