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Old 02-22-2012, 10:31 AM   #4
avantman42
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Quote:
Originally Posted by Joykins View Post
My guess is that if you find the right person, they're responsive, but it's often difficult to find the right person. This is also, incidentally, true for health insurance companies in the US.
I suspect you're right. I have to admit I'm pleased to have found an e-mail address for someone who is willing to help.

Quote:
Originally Posted by DiapDealer View Post
I can't imagine that things wouldn't change for the better if more people just took the time to point out errors to the people who can do something about them
I agree, but it's sometimes difficult to find out who to contact.
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