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My case is exactly the same. I have v1 from Arinc (from ebay) with 2.1. It was died on 2.9.5 upgrade. At first iRex tried to send me to flybook, but later they agreed that it is not a flybook, it is a pure iRex v1. I've paid 75 credits (105$) for their "look and estimate" and iRex sent me a transport box. They received it as I see through UPS checking about a week ago, but no further answer from them. People do not buy iLiad without warranty.
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