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And to bring this to a close.
Amazon replaced the Kindle after I initiated a small claims court action. Trading Standards/Consumer Direct confirmed Amazon have broken (my terminology) the Sale of Goods Act and advised me to sue.
Amazon confirmed in writing that if there is an inherent fault in their device they believe a customer should pay a fair amount to replace it. This is incorrect. Amazon were asked to, and confirmed they did, review all correspondence and again stated a customer should pay to replace a device with a manufacturing defect.
Consumer Direct were concerned about Amazon's stance and that they do not offer a repair or diagnostic service for a proprietary device.
Trading Standards may continue to liase with Amazon regarding their policies.
So, a replacement Kindle in the end but a lot of effort to get there.
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