Quote:
Originally Posted by FJames
So you're saying that it's ok for Amazon to terminate someone's account and lock them out of all their legitimately-purchased digital content because they asked for their mail-order goods to be delivered in undamaged condition once too often?  |
shouldn't damaged items be taken up with the postmaster? i simply don't see how everything that amazon was shipping this guy was broken or damaged. either hes the unluckiest guy on earth or his mailman was playing kickball. amazon shouldn't have to eat those costs.
there are also simply a lot of o.c.d. types out there. "oh, my book has a nick in the corner! return return return!"
abuse of policy ruins it for everyone.
and as for digital content, its very easy to buy a book/movie, strip the drm, then return for a refund. why should one have perpetual access to their ill-gotten goods?