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Old 02-21-2012, 01:17 PM   #1
plumboz
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Posts: 591
Karma: 452032
Join Date: Oct 2009
Location: Arizona
Device: Nook
Kobo Being a Pain

For quite a while I had my book distributed both through Amazon and Smashwords. Through Smashwords it went to B&N, Sony, Apple, Diesel (does anyone buy books from Diesel?) and Kobo. One problem I ran into was adjusting the price from what was originally intended to be strictly an introductory price of $0.99 to $2.99 because I could never get all of the Smashwords affiliates to change and therefore Amazon, which of course is where most sales come from, would not change their price.

So, when the Select program arrived I recognized what I thought was a way to get the price problem taken care of: unpublish, at least for 90 days, with Smashwords, and just go with Amazon for that time. Then, when and if I went back to Smashwords, I could set the price to what it was supposed to have been ages ago.

Well, after I unpublished with SW, the listings at B&N, Sony, Apple and Diesel went away, as they should, but Kobo continues to offer the book and at $0.99. So far I have gotten nothing but "We'll have to refer this to Tier 2" responses to my demands they take the book off their site.

I know it's weird and rather unusual to want to eliminate a distribution point, but does anyone have experience with this sort of situation?

Thanks,
Alan
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