Quote:
The bottom line is that Amazon doesn't just flip a switch and decide to shut down accounts for no reason.
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That may be very true, but the reason might not be anything to do with the OP. Since all they've said is its a related account with no additional information to allow the OP to know if it's their old account or someone else's that's related. I agree there's always two sides to every story, but this kind of thing has occurred enough times that amazon really needs to consider a more involved appeals process that is able to give those who's accounts have been closed exact reasons for it. Regardless of whether the OP is not providing full information, if even one of those emails he's posted as been from amazon is accurate, that to me is a poor way to handle appeals. There should be phone support for this.
I've read enough of these stories over the years that I'm beginning to question whether I should keep buying ebooks from amazon (something I've only just started doing recently). If it wasn't for the ability to remove DRM there's no way I'd ever buy an ebook or any other digital content again from Amazon, the risk of been shut out of your content is just not worth it.