Quote:
Originally Posted by jrw93
Hello All-
Thanks for your responses and sorry for my delayed response.
I need to reiterate that Amazon account specialists are REFUSING to give me the REASON as to why my account was closed except the generic one stated above -- No matter HOW much I e-mail and ask. It has been well over 24 hours, and they stopped e-mailing after the 5th generic response. The reason they say is due to "privacy concerns" and we are "not able to discuss matters regarding different accounts"
Is it frustrating? Yes. However -- On the bright side, there was a lesson learned. Always back up your DRM content and understand suppliers of these content DO have the right to take it away if your account is closed for whatever reason.
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Actually I am somewhat frustrated too being given half-truths and not exactly plausible explanations.
They don't close an account just because they don't like you or for random reasons - so something happened to initiate this process which you don't care to give details here.