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Old 02-20-2012, 08:33 PM   #7
renee0986
Enthusiast
renee0986 began at the beginning.
 
Posts: 41
Karma: 10
Join Date: Jan 2012
Device: Kobo Vox
I've done everything as you have instructed and even logged into Kobo.com to unlink and re-link my Facebook account there. However, nothing I have tried has corrected the issue on either my Vox or mobile andriod app. I suspect that since it is not working on either app there is some setting screwed up on my Facebook.

I've since done a Google search and have come across a couple of other individuals who have posed this question on getsatisfaction.com. A Kobo representative has responded there directing those individuals to contact kobo support. So (frustrated to no end and determined to get this working again without a factory reset) I have contacted kobo help via email. Hopefully they can be of some assistance.

Should they come up with an alternative to a factory reset I will post the details here in the event there is anyone else out there experiencing this error.
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