Quote:
Originally Posted by Jyster
So you got a choice, bend over and take it or fight it.
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I would advise that your best option is to continue contacting them in a calm and reasonable manner. Only take other steps if you've got nowhere in (say) a couple of weeks.
Going straight to the lawyers option is unlikely to get the result you want (reinstatement of your account), although I suppose it might, eventually, get you some monetary compensation.