Originally Posted by Shopaholic
They don't take that measure of essentially banning you if all is good & well on all accounts. I think there's more to the story here. Sorry. That being said however, I don't want or expect you to detail your personal history here. I'm just saying.....
This is true, but they are also human and can make mistakes. The consequences for the customer if they do make mistake is severe, and they seem to have deliberately made disputing such a decision very difficult.
See this thread
on the customer support boards at Amazon. At least a couple of customers whose account were closed and then reopened.
And see this blog post
about a seller account that was closed and later reopened.
I think Amazon have a serious problem with false positives and lack of proper appeals process.