Quote:
Originally Posted by abitdisappointed
My KT having refused to connect to my computer - screen 'Connected and Charging' locked even once disconnected, then lost library. Having tried booting various times and a partial reset I performed a full factory reset. Now in the Kobo eReader Setup it stops on stage 2 of 3 - I get the 'Oops. Let's try that again. Something unexpected happened while we were setting up your eReader, we need to try again' so I click 'Try Again' and the screen seizes. Several tries and resets!!
ANY HELP, PLEASE .......................... I am close to the edge.
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There are several possible reasons: Eliminate the easy ones first - #1 try a different cable - They can go bad! -- #2 Try the factory reset touch on a different computer. Still fails then touch has got an issue -- probably with USB.