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@dra_usa: I suspect that most of those who responded to you were assuming you were referring to a smashed screen on a Sony e-reader rather than a laptop. In many cases people don't realize that e-readers have a very thin glass plate in the screen and you can't just throw them into a backpack or purse with other stuff and not expect it to break. I think most people (myself included) would be a lot more likely to agree with you based on your 2nd post.
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