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Old 02-13-2012, 10:08 AM   #585
estelle58
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Posts: 487
Karma: 1149782
Join Date: Apr 2011
Location: Montreal, Canada
Device: iPhone, Kobo Vox, Kobo Glo, iPad mini, Kindle Paperwhite, Kobo Aura
Quote:
Originally Posted by spindlegirl View Post
I broke down and finally used the 25% coupon for a book I had my eye on.
Alas, my first payment method via credit card, I got a window claiming the transaction did not go through. ("Transaction failed" it said).

So I paid the second way via my pay pal account.
Lo and behold I receive TWO receipts for the same book! One for my credit card and one for my pay pal.

I wrote to customer service explaining what happened and hopefully they will refund one of them.

Has anyone else had this happen to them and did customer service resolve that mistake?
I am a little sad about this, because I would not have done it if I couldn't have saved the money.

It happened to me last Friday
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