Quote:
Originally Posted by spindlegirl
Yikes. I was also warned it could be at LEAST that long to get a refund for the book I paid for TWICE today, due to being told once that the transaction failed, yet an hour later receiving a receipt for both my credit card AND my paypal transaction.
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Option 1: Contest the charges with your credit card company; that's possibly faster.
Option 2: Send 'em an email saying you'll just take the second book and resell it to someone else. Since they charged you for two books, they shouldn't mind if you strip the DRM and hand one of them off, right?