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Old 02-12-2012, 10:42 PM   #4
melmac
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Posts: 1,399
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Join Date: Oct 2010
Location: Perth AU
Device: Sony PRS650, Sony T3, Kobo Forma
Quote:
Originally Posted by spindlegirl View Post
Yikes. I was also warned it could be at LEAST that long to get a refund for the book I paid for TWICE today, due to being told once that the transaction failed, yet an hour later receiving a receipt for both my credit card AND my paypal transaction.

Yes, I thankfully was able to get the book and put it on my reader, thankfully, but I paid double for it, and hope I get the money back. (for the extra transaction).

It makes me cautious to buy more though.
I had a similar thing happen last night I got an error 1001 during the checkout process however knowing of other people having issues in the past I didn't try and buy the book again instead I just left it.
Went back in this morning and I have a receipt and have been charged but the book is not in the library sigh so I've emailed support hopefully it won't take toooo long. Interestingly the receipt has the amount I paid on it but the section under title is blank
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