Thread: It took customer support 22 days...
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Old 02-12-2012, 09:50 PM   #1
pokee
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Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
It took customer support 22 days...
...to respond to my complaint about a epub I bought from Kobo that had formatting issues. I asked for a credit to my account for the amount of the book and I got it...but over THREE WEEKS to respond after escalating to 2nd tier? Holy BEEP, man!!!
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