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obsessed2 · 02-09-2012, 09:40 AM

After looking around the Internet this looks like it is definitely a Digital Rights Management (DRM) issue.

Some questions, please answer each one individually:

1. Open Adobe Digital Editions on your PC. Click on Library and then click Authorize Computer. Do you receive a message saying "This computer has been authorized to: your_name@your_email (e.g. oldguy@yahoo.com)?

2. Try to remember, the first time you plugged the eDGe into your computer with Adobe Digital Editions open, did Adobe Digital Editions offer to Authorize your Device?

3. On the eDGe, select Settings --> About eDGe --> Legal information --> Other Licenses. Is there anything here?

4. On the eDGe, open the Library App and using the Library pulldown menu select Storage. Under storage select Internal Storage. Is there a folder called Digital Editions?

5. In Adobe Digital Editions there should be a pre-loaded book that came with it. Try moving this book to the eDGe and once done, open the Library App and browse to the Digital Editions folder and try opening it on the reader. Does it open on the e-reader?

You may have to contact Adobe and have them reset your account authorizations. See this link (look at posts # 13 - # 15): http://www.mobileread.mobi/forums/sh...=119056&page=2

While this was for a different reader, the error is the same and should be able to be fixed the same way.

02-09-2012, 09:40 AM	#9
obsessed2 Wizard Posts: 1,041 Karma: 4694121 Join Date: Apr 2011 Location: Virginia Device: Pocket Edge X 2 , Edge, gTab, Kindle Fire, Nextbook 7S	After looking around the Internet this looks like it is definitely a Digital Rights Management (DRM) issue. Some questions, please answer each one individually: 1. Open Adobe Digital Editions on your PC. Click on Library and then click Authorize Computer. Do you receive a message saying "This computer has been authorized to: your_name@your_email (e.g. oldguy@yahoo.com)? 2. Try to remember, the first time you plugged the eDGe into your computer with Adobe Digital Editions open, did Adobe Digital Editions offer to Authorize your Device? 3. On the eDGe, select Settings --> About eDGe --> Legal information --> Other Licenses. Is there anything here? 4. On the eDGe, open the Library App and using the Library pulldown menu select Storage. Under storage select Internal Storage. Is there a folder called Digital Editions? 5. In Adobe Digital Editions there should be a pre-loaded book that came with it. Try moving this book to the eDGe and once done, open the Library App and browse to the Digital Editions folder and try opening it on the reader. Does it open on the e-reader? You may have to contact Adobe and have them reset your account authorizations. See this link (look at posts # 13 - # 15): http://www.mobileread.mobi/forums/sh...=119056&page=2 While this was for a different reader, the error is the same and should be able to be fixed the same way. Last edited by obsessed2; 02-09-2012 at 10:45 AM.