MobileRead Forums - View Single Post - Have you had any problems with the Cybook?

Darqref · 06-08-2008, 01:15 AM

I apparently broke the screen on mine too, but I did NOT put a hand on the screen, or set something on it, or drop it, or any other action that I can remember that might have caused the problem - just stopped working when I tried to use it in the morning. I finally got it back in the mail to go to Bookeen today.

Note to US shippers: USPS apparently has a standard of not shipping ANY charged lithium batteries on ANY international shipment. UPS (and probably Fedex and other carriers) don't appear to make this limitation. I *could* (I think) have shipped the thing with a *discharged* battery, but since the screen was broken, I couldn't tell whether it was discharged, now could I? You might get away with it from an easygoing clerk at the post office, but I didn't. Eventually, I took the battery out, and shipped it back with no battery included. We'll see what problems that brings.

I'd like to emphasize that I *DON'T KNOW* what I might have done to cause the damage. Without that knowledge, I can only suggest two things: 1. buy an accidental damage plan (and unfortunately, NAEB doesn't offer one), and 2. Take additional care with a replacement case that has stronger protection across the screen - the included leather case apparently flexes too much to be a good protection. I think it needs a stronger shield across the front piece.

06-08-2008, 01:15 AM	#41
Darqref space cadet Posts: 334 Karma: 2999999 Join Date: Aug 2007 Location: Seattle area Device: Rocket PRO, gen3, Pocketbook360	I apparently broke the screen on mine too, but I did NOT put a hand on the screen, or set something on it, or drop it, or any other action that I can remember that might have caused the problem - just stopped working when I tried to use it in the morning. I finally got it back in the mail to go to Bookeen today. Note to US shippers: USPS apparently has a standard of not shipping ANY charged lithium batteries on ANY international shipment. UPS (and probably Fedex and other carriers) don't appear to make this limitation. I could (I think) have shipped the thing with a discharged battery, but since the screen was broken, I couldn't tell whether it was discharged, now could I? You might get away with it from an easygoing clerk at the post office, but I didn't. Eventually, I took the battery out, and shipped it back with no battery included. We'll see what problems that brings. I'd like to emphasize that I DON'T KNOW what I might have done to cause the damage. Without that knowledge, I can only suggest two things: 1. buy an accidental damage plan (and unfortunately, NAEB doesn't offer one), and 2. Take additional care with a replacement case that has stronger protection across the screen - the included leather case apparently flexes too much to be a good protection. I think it needs a stronger shield across the front piece.