Quote:
Originally Posted by Over
On the other side, what's if it's really a Cybook problem? What if it was damaged when shipped to you? Should you have to pay 120€ for it?
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Exactly. They can never know what happens so I assume they have to trust that it arrived broken. How would it otherwise work? Should you need to have a witness when opening all packages with things you buy?
Once I got a strange screen effect on my Cybook but that must have been the controller or the software. I wonder how they can know that the screen is broken.