I guess it would be best to contact Kobo Customer Care (help@kobobooks.com). Might take some time, though - I have a book that doesn't download to the Kobo Desktop and am still waiting for them to resolve the problem (contacted them 6 days ago).
In the meantime you could download the Adobe DRM version and add it to your Kobo using ADE.
Last edited by Jaden; 01-31-2012 at 05:08 PM.
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