[Kobo Hopeful]

Is anyone having email issues using on their KoBo Vox using the factory installed email client app?

The app works for sending and receiving emails, but the problem is that after a while the emails just delete themself from the In Box or Trash Bin, without me deleting them. Sometimes this takes a little while (day or several days), but all emails are deleted.

After getting Kobo Customer service help, I tried getting another email client app and found K-9. However, same problem.

Anyone have a solution to this very frustrating problem?

Thanks