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Alas, I'm having the same trouble, except I'm using the Mac software! And all the highlights are getting duplicated with each sync, too! It's now gotten to where the software won't sync to my e-reader. I'm going to try contacting a representative tomorrow. I wanted to avoid buying a Kindle since it uses a proprietary format and I don't like Amazon's business practices, but I may have no choice if Sony doesn't get on the ball quickly and fix this problem!
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