Quote:
Originally Posted by patrickt
CJJ: "One place to start would be 1) Don't blame the customer and 2) Don't go out of your way to piss the customer off. Those two ideas are very technology proof."
I would add a third and a fourth, CJJ. Do a bit of research and even thinking before a trip through the mall leads you to post on a forum and lose the attitude. It's doesn't compsensate for a lack of knowlege or logic.
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You are right- I could have researched it out on my own before commenting. I certainly learned more than I shared.
However there doesn't seem to be much logic to it. But now that I have read up on it a little, it appears that the publishing industry has always been a little shady, a little dirty and very adept at taking the victim stance. But I'll drop it.