Originally Posted by porkupan
The previous (PRS-500) firmware updates never expanded functionality, they were rather small fixes, which still managed to break things (the first update broke the battery meter, so they had to issue the second update, which fixed it). Like many hardware companies, Sony seems uninterested in supporting and giving new features to existing customers.
Then again, why would you expect it. You buy the device knowing the current features. You don't pay a maintenance fee for it. Why would you expect new features to be added? Sony has no reason to provide new features since there is no one to pay for them. Now, if the work for the new version can be used on the old version then it would be nice if they released it.
Look at the Microsoft Zune. All the new software features for the new devices have also be included in the original devices too. Every complains about MS but I think they do a very good job providing new features for previous software and hardware for free when they don't have to. For example, Service Pack 2 of Windows XP could have been a $99 upgrade... but they didn't charge a cent for it.