Quote:
Originally Posted by Lode
I just received 2 emails. One from Onyx International BV -which had been severely criticized earlier in this thread- as a reply to a message I had left on their website during this weekend, Saturday night. So this fast response on the first workday of the week shows that their customer service is far from slow.
It explained something about the difficulty of satisfying some customers... 
The other was from Booxtor's store about my Onyx M92 -ordered day before yesterday, Saturday evening, and said:
"Your order has been shipped.
You will soon receive a URL to click on in order to track the delivery progress of your package."  |
This simply shows your lack of logical thinking. Does one fast response eclipse the bad experience other users had? Or is your experince more valuable than that of others?
And on top of that: does it surprise you that a shop ships their products fast?
more important seems to me their behaviour AFTER the deal is done.