Help. I've had my full sized Entourage Edge for over a year. I bought it before Christmas 2010. It's running on the beta version of Ermine that Entourage offered shortly before Entourage shut down the website.
I use it practically every day, and I've never had any problems that I couldn't solve myself until this week. All of a sudden each and every time I power down, about 5 seconds later it restarts. I'm powering down correctly. I get the two separate warning messages on the LED screen that I have to press for it to either shut down or go to slient mode. I get the moving circle, and the trackball light goes dark. Then 5 seconds later it restarts.
If I hold down the power button before all four dots appear, it will shut off and stay off, but then it won't power back on. The only way to power up the Edge is to take out the battery and put it back in. Then it turns on fine and is fully functional until I'm ready to turn it off again.
For the time being I can still use it by taking out the battery and putting it back in, but realisticlly how long can I continue to do this? I don't know if the problem is hardware or software but I really need the help of someone who knows more than me!
