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Old 01-20-2012, 11:49 AM   #296
SchrodingersCat
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SchrodingersCat began at the beginning.
 
Posts: 12
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Join Date: Nov 2011
Device: Kindle 2011
Quote:
Originally Posted by JSWolf View Post
I still think Amazon should check each Kindle screen before shipping.
Sure, if you want the price to go up by 2x or 3x.

The way they do it, you get people who say "meh, it's good enough, I'll just get used to it" and so they still get to sell a unit that would probably fail thorough QC.

There are three ways to sell electronics.

First is to have a very high standard of manufacturing so that most of the units coming off the line are within 0.5% tolerance of specs. That's what they do with most computer components and high end cell phones.

The second is to have a low standard of manufacturing and to put the units into different bins depending on quality, and sell the lower quality ones at a discounted rate. That's what they do for resistors.

The third is to have low standards of manufacturing and to just send all the units out, and let the customers sort it out. I suspect that's the method Kindle chose. It keeps the price low, and since they readily exchange units until the customer gets what they want, they can still keep customer satisfaction up.

I'm actually OK with that. In other words, I'm willing to save 50-75% on the device in order to do the quality control myself. If I wasn't, I'm sure there are other brands with lower tolerances that I could have paid more to purchase.
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