Quote:
Originally Posted by RWJ
That is mind-blowingly arrogant. Such contempt for readers and writers all at once.
"All these rubes who don't buy our buggy-whips are losers. If we ignore them long enough the newfangled automo-BEEL will go away and they'll have to buy from us again."
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Well, they *are* the Overlords of the Industry, Keepers of the gates, arbiters of what quality is and winnowers of the riff-raff. Been that way for centuries, too. Surely what worked in the days of Dickens and Doyle should still work, right?
Notice, too, that they've been "only" been dealing with ebooks for ten years.

It's apparently too soon for them to realize their idea of customer focus doesn't quite jibe with the focus the paying customers expect.
Definitely slow learners, no?
Then again, we should be grateful they deign to gift us an ebook edition at all. Especially since it's not as if they need the money...
We're just ungrateful wretches.