MobileRead Forums - View Single Post - PRS-T1 T1 crashing/freezing? [PLEASE DISREGARD POLL]

TerryAJ · 01-18-2012, 01:06 AM

Hi all.

I thought I'd let everyone know the outcome of my problem.

I took the device into the local Sony repair centre before Christmas and got a call to say they'd fixed it a couple of days later. They had done a "factory reset" and they said it was working now. As I'd already done a factory reset I know this was not the case but you can't argue with them.

So I went in and picked it up, plugged it into my usb charger in the car on the way home and 2 minutes later it was cycling (reboot, whirly circle, reboot) again so I took it straight back and they said they would replace it this time.

With delays due to holidays and lack of local stock, I finally picked up the new reader last week and since then, it hasn't missed a beat and I'm well happy with it!

So, if your PRS-T1 is crashing and cycling it's a hardware fault and the device needs to be replaced.

Thanks all.
Terry.

01-18-2012, 01:06 AM	#348
TerryAJ Junior Member Posts: 6 Karma: 10 Join Date: Nov 2011 Device: PRS-T1	Fixed now Hi all. I thought I'd let everyone know the outcome of my problem. I took the device into the local Sony repair centre before Christmas and got a call to say they'd fixed it a couple of days later. They had done a "factory reset" and they said it was working now. As I'd already done a factory reset I know this was not the case but you can't argue with them. So I went in and picked it up, plugged it into my usb charger in the car on the way home and 2 minutes later it was cycling (reboot, whirly circle, reboot) again so I took it straight back and they said they would replace it this time. With delays due to holidays and lack of local stock, I finally picked up the new reader last week and since then, it hasn't missed a beat and I'm well happy with it! So, if your PRS-T1 is crashing and cycling it's a hardware fault and the device needs to be replaced. Thanks all. Terry.